Customer Reviews

Clayton, was great. The service work was...

Clayton, was great. The service work was done great. No complaints

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I came in looking for a truck. Jaime...

I came in looking for a truck. Jaime Cortez,the salesman that helped me, was very helpful. He helped me pick out a truck & one that was in my budget. I was very pleased. Bryan DeLong

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We took our 2010 suburban for oil...

We took our 2010 suburban for oil change,great work and excellent customer service. Thank you. :)

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2010 Chevy Silverado preformed a wheel...

2010 Chevy Silverado preformed a wheel alignment and serviced transmission (change fluid & filter). Service was great.

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My father brought in my Tahoe for 15,000...

My father brought in my Tahoe for 15,000 mile maintanence. When he checked in he told the service advisor he would be waiting for the vehicle. Two hours later he followed up with the advisor only to find out they had not even started on the vehicle and said they didn't know he was waiting. Four hours later, the service was complete and my father was not a satisfied customer.

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Service engine light came on. I called...

Service engine light came on. I called billy and they got it in right away. Even got me a loaner while mine was being worked on.

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I had a problem with condensation in one...

I had a problem with condensation in one of the light housings on my new Colorado. The service rep ordered a replacement and had it installed as a warranty repair. It was fixed at no cost to me and there has been no problem with the repair.

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My Experience at the Classic Chevrolet...

My Experience at the Classic Chevrolet service department was not pleasant. I left my key in my ignition and drained my battery completely. The key would not come out of the ignition and my battery would not accept a jump. I called Classic Chevrolet and a tow truck arrived to take me and my car to Classic. My car is a 2009 HHR which is a front wheel drive so the front end was elevated and we went down smooth roads to Classic. My car was repaired and I picked it up the next day and drove the 2 miles to my house on smooth roads. I woke up the next morning to a large puddle of oil in my driveway. I looked and my oil pan had been damaged and was leaking. I filled it to full and took it to Classic. I was notified that not only had my oil pan been damaged beyond repair but my transmission pan was damaged also and would need to be replaced. Since I know that it would be my word against Classic as to when the damage occurred and I DID drive the car 2 miles I understood it was an argument I could not win so I paid the 1100.00 for a repair that I did not cause. The next morning I went to my car to go to work and there was a huge puddle of transmission fluid in my driveway. I had the car towed to Classic and was told the mechanic "forgot" to tighten the transmission pan bolts. So now I have 2 huge stains in my driveway and a bill for 1100.00 for damage that was done to my car at Classic's service department. R.O. NUMBERS 116909 - 117025 - 116691 WALTER SANDEFUR (HM) 281-242-1697 (WK) 713-868-1398

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my service rep is erma. every time I take...

my service rep is erma. every time I take my Silverado in for any service, I am greeted with a smile. one of the service coordinators had a stroke and she is still working. my youngest daughter has down syndrome so I am well aware of the negative thoughts and feeling toward special need individuals. my hat goes out to classic chevy and slso the owner of this dealership

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Called my service advicer Jerry Silguero...

Called my service advicer Jerry Silguero as I was having problems I asked if he could send a wrecker for my vehicle he did and it was taken to the dealer. He was able to provide transportation for me when my vehicle was being worked on. He is absolutely great!

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